Terms of Service

These Terms of Service (the "Terms") govern your use of Interior Assist (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

Interior Assist is operated by Udit Bansal, a sole proprietor based in Washington State, United States, doing business as "Interior Assist." Once the Interior Assist legal entity is formed, the operator role will transfer to that entity and these Terms will be reissued in the entity's name.

In these Terms, "we," "us," and "our" refer to the operator. "You" refers to the person or studio using the Service. "End client" refers to your clients (the homeowners, businesses, or other parties whose projects you manage on the Service).

2. The Service

Interior Assist is an agentic operating system for interior designers. The Service helps you manage clients, projects, documents, invoices, and client communication, with an AI agent that drafts and proposes actions for your approval.

The Service is in active development. Features may change, be added, or be removed. We will give reasonable advance notice of material changes that affect paying customers.

3. Your account

You must:

• Be at least 18 years old.
• Provide accurate account information and keep it current.
• Keep your sign-in credentials confidential and notify us promptly if you suspect unauthorized access.
• Use the Service only in your own studio capacity, or as an authorized member of a studio that has an account.

You are responsible for all activity that occurs under your account, including the activity of any team members you invite.

4. Your end clients' data

When you use the Service to manage projects for your end clients, you enter information about those end clients into the Service — names, contact details, project briefs, documents, and similar. You are the controller of that data; we are a sub-processor acting on your instructions.

You represent and warrant that:

• You have the legal right and (where required) the consent of each end client to enter their personal data into the Service.
• You will respond to your end clients' privacy rights requests (access, correction, deletion) in accordance with applicable law. The Service provides tools to help you honor these requests — see the Privacy Policy §8 for the deletion flow.
• You will not enter sensitive personal data categories that the Service is not designed to hold — for example, payment card numbers (Stripe handles those directly), government-issued ID numbers, health information, or biometric data.

We process end-client data in accordance with our Privacy Policy and our underlying agreements with our sub-processors. A Data Processing Addendum (DPA) governing the sub-processor relationship is available on request and will be required before paid use once the Interior Assist legal entity is formed.

5. The AI agent and approval gates

The Service includes an AI agent that drafts and proposes actions on your behalf. The agent operates under these constraints:

• Drafting is automatic; external action requires your explicit approval. When the agent proposes to send an email, send an invoice, charge a payment, or take any action that reaches a third party, you see a preview of the exact recipient, subject, body, amount, and line items, and you must explicitly approve before the action is taken.
• You are responsible for what you approve. When you approve an outbound email or an invoice, you are sending it. The Service's role is to draft, organize, and prepare; the editorial and commercial decisions are yours.
• The agent can make mistakes. AI-generated content may be inaccurate, omit important context, or misinterpret your instructions. Review every draft before approving any external action.
• No bypass. There is no "auto-send without approval" mode. We will not add one. Asking the agent to "just send it" still requires you to approve the resulting draft.

6. Outbound email

When the Service sends email to your end clients on your behalf, it sends from your connected Gmail account, not from an Interior Assist email address. You authorize this by connecting Gmail through the Service's Gmail OAuth flow. You can revoke that authorization at any time from Settings → Integrations or from your Google account.

We do not send marketing or solicitation messages from your Gmail account. The agent only sends messages you have approved.

7. Payments and Stripe Connect

7.1 Subscription billing (you pay us)

Use of the Service requires an active subscription, billed monthly via Stripe. The current price is published at interiorassist.ai/pricing (forthcoming). You authorize Stripe to charge your payment method for each billing period until you cancel.

Cancellation takes effect at the end of the current billing period. We do not offer pro-rata refunds for partial periods. Beta customers may receive promotional pricing or extended free trials; the specifics are confirmed in writing at signup.

7.2 End-client payments (your clients pay you, via Stripe Connect)

The Service uses Stripe Connect (Standard) to let your end clients pay your invoices. You connect your own Stripe account through the Service's Stripe Connect onboarding flow. Funds from end-client payments flow directly from the end client to your Stripe account; we never custody, hold, or have access to those funds.

Stripe charges the standard Stripe processing fees on each end-client payment. Those fees are deducted from the payment by Stripe, not by us, and we have no separate processing markup at this time.

You are responsible for:

• The accuracy of the invoices you send (whether drafted by the agent or by you directly).
• Tax collection and remittance on the invoices you issue.
• Compliance with Stripe's Connected Account Agreement.
• Your relationship with your end clients, including dispute resolution, refunds, and chargebacks.

8. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or to harass, defraud, or harm any other person.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Probe, scan, or test the vulnerability of the Service or breach any security or authentication measure (security researchers should contact [email protected] for coordinated disclosure).
• Use the Service to send spam, phishing messages, or any unsolicited bulk email.
• Attempt to bypass approval gates, agent constraints, or rate limits.
• Use the Service to generate or distribute content that infringes the intellectual property rights of others.
• Resell or sublicense the Service without our written agreement.
• Interfere with the operation of the Service or with other customers' use of it.
• Use the Service to compete with us — for example, to train a competing AI product on our outputs.

We may suspend or terminate your account if we reasonably believe you have violated this section.

9. Intellectual property

9.1 Your content

You retain all rights to the content you upload, enter, or generate using the Service (your "Customer Content"), including project briefs, documents, invoice content, and end-client data. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, and display your Customer Content solely to operate the Service for you and to perform the obligations described in these Terms and the Privacy Policy.

We do not use your Customer Content to train AI models. We do not use end-client data for any purpose other than operating the Service for you.

9.2 Our intellectual property

The Service itself — including software, design, UI, prompts, and documentation — is our intellectual property. These Terms do not transfer any ownership rights to you. You receive a limited, non-exclusive, non-transferable right to use the Service as long as your account is in good standing and you comply with these Terms.

9.3 Feedback

If you send us feedback, suggestions, or feature requests, you grant us a perpetual, royalty-free, worldwide license to use that feedback to improve the Service, with no obligation to compensate you.

10. Beta software disclaimer

The Service is in beta. It may contain bugs, may be changed without notice, and may experience interruptions. We will use reasonable efforts to maintain availability and to back up your data, but we make no service-level commitments during beta. Do not use the Service as the sole repository of any data you cannot afford to lose. Maintain your own backups of critical files.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE FROM ALL THREATS, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE OR FIT FOR ANY PARTICULAR PURPOSE.

THE SERVICE INCLUDES AI-GENERATED CONTENT. AI OUTPUTS ARE PROBABILISTIC, MAY BE WRONG, AND MUST BE REVIEWED BEFORE BEING ACTED ON. WE ARE NOT LIABLE FOR DECISIONS YOU MAKE BASED ON AI-GENERATED CONTENT YOU APPROVE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100).

WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

These limits apply to the maximum extent permitted by law. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

13. Indemnification

You will indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising from (a) your Customer Content, including any claim by an end client that you collected, used, or shared their data without proper authority; (b) your use of the Service in violation of these Terms or applicable law; or (c) the invoices, communications, or other actions you approve through the Service.

14. Termination

You can stop using the Service and cancel your subscription at any time from Settings → Billing.

We can suspend or terminate your account if you violate these Terms, if we are required to do so by law, or if continuing to provide the Service to you would expose us to legal or operational risk. We will give you reasonable notice unless the situation makes that impossible (for example, an active security incident).

When your account ends, your data is handled per the retention schedule in the Privacy Policy §6: account and operational data are deleted after a 30-day grace period; end-client data is purged on the same schedule; financial records are retained for the 7-year tax window.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-laws principles. The exclusive venue for any dispute arising from these Terms or the Service is the state and federal courts located in King County, Washington, and you consent to the personal jurisdiction of those courts.

If a dispute arises, you agree to first contact us at [email protected] and attempt to resolve it informally for at least 30 days before filing any formal claim.

16. Changes to these Terms

We may update these Terms. If the change is material, we will notify active users by email and post the change at least 30 days before it takes effect. Non-material changes take effect on posting. Continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.

When the Interior Assist legal entity is formed, these Terms will be republished in the entity's name. That republication is an administrative change, not a material one.

17. Miscellaneous

• Entire agreement. These Terms, the Privacy Policy, and any DPA we sign with you constitute the entire agreement between you and us regarding the Service.
• Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all our assets — including the formation of the Interior Assist legal entity, to which these Terms will be assigned automatically.
• No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.

18. Contact

For any question about these Terms:

Email: [email protected]
Postal: Available on request.